Title with Mt. Diablo in Background

Maintenance Work Request Process

The Maintenance & Operations Work Request form pdf is used to initiate work intended to "keep up," to "continue," to "keep in existence as is," and to "repair" school property, grounds, buildings and equipment. This form should not be used to initiate or request work associated with improvements, revisions or modifications to school property, grounds, buildings or equipment.

The maintenance work request process proceeds as follows:
  1. Site coordinator completes the top portion of the request in clear, specific, and understandable terminology.

    A work request simply requesting, for example, to "fix window in multi-use" requires a substantial amount of investigative time determining what particular kind of window, the scope of the maintenance problem, the urgency associated with the problem and what crafts should be directed to address the problem. A more specific description of the particular maintenance problem such as, "repair latch mechanism on upper window on east side of multi-use room," eliminates the need for a supervisor or craftsperson to "check out" or investigate the problem prior to actually performing the needed work. Thus, a clear, understandable, and specific description on the work request form avoids unnecessary delay and expedites the maintenance process.

    NOTE: Please be certain that the work described on the work request form is not something that could be performed by the on-site custodial staff as a low-level maintenance task.

  2. Send completed work request to Maintenance & Operations.
Once received by the Maintenance & Operations department, the work request will be reviewed by the planners. After an initial review, the work will then be scheduled and activated.